The Challenge
NYSFDA’s existing website was running on an outdated platform that administrators couldn’t update. Content management was extremely limited, and membership processes were fragmented across different systems.
They needed a modern platform that would allow:
Full membership lifecycle management, including renewals and dues payments.
Class and certification tracking for continuing education.
Front-end content management with membership-based access controls.
A unified login system, since members previously needed separate credentials for the website and the AMS.
The Approach
Albright Labs worked closely with NYSFDA to ensure the new system reflected their business logic and workflows, rather than forcing them to adapt to the limitations of legacy systems.
Key features delivered included:
Membership renewal and dues payments built directly into the site.
Class and certification management for ongoing education.
Secure member portal with personalized dashboards and access controls.
Classified listings and other member services.
Integration with MemberSuite AMS via SSO.
The most complex element was implementing MemberSuite’s reverse SSO — a rarely used and poorly documented process at the time.
Execution & Delivery
The project was developed in swift sprints over 6 months. Alongside membership features and content management tools, we built a custom SSO integration with MemberSuite.
This eliminated the need for dual logins, ensuring that members could access both the website and AMS-driven services with a single set of credentials.
Results & Impact
The results were transformative:
Members now enjoyed a streamlined experience with only one login.
Administrators gained full control over content, memberships, renewals, payments, and certifications through October CMS.
Both staff and members praised the system’s ease of use, which accommodated users across a wide range of ages and technical experience.
Lessons Learned
This project was our first implementation of MemberSuite reverse SSO, a technical milestone that has since influenced multiple other projects.
It highlights Albright Labs’ ability to take on complex, enterprise-level challenges and deliver solutions that are both technically reliable and user-friendly.
