CASH stopped filing settlement claims by hand.
We built a system that read CASH's claims from their spreadsheets and filed every one with the claims administrator.
At a glance
- Client
- Class Action Settlement House
- Industry
- Legal & Settlements
- Engagement
- Automation
- Built
- 2017
- Stack
- Spreadsheet import, headless browser
The outcome
$450,000+
in labor costs avoided
13,500+
payroll hours saved in the first round of filings
2x+
profit margin on claims, as reported by CASH
275,000+ claims, five minutes each.
CASH files settlement claims with claims administrators on behalf of its clients. The plan was to hire dozens of temporary workers and have them type claims into the administrator's website for more than a year.
That would have been slow and expensive, and work that repetitive invites mistakes.
From spreadsheet to filed claim, unattended.
We worked with CASH's staff to tune the workflow for that volume. Two years later, when the administrator changed its website, we updated the system to match.
Read the spreadsheet
Claims come straight from CASH's own spreadsheets.
File each claim
A headless browser submits every claim to the administrator's website.
Keep the confirmation
Each confirmation is saved and printed for the records.
Keep it running
Stalled runs restart themselves, paced to stay under rate limits.
No temps, and better margins.
The temp team was never hired. The labor figures use conservative wage estimates. The margin figure is CASH's own, compared with filing by hand.
Have a workflow like this one?
Most operations have at least one process quietly eating the day. Tell us yours, and we will tell you what fixing it would take.
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