AI is how we deliver, not what we sell.
We are an outcomes company that happens to be very good with AI. We use it to build better software faster and cheaper, and we are disciplined about where it belongs and where it does not.
Faster and cheaper, without cutting corners.
AI accelerates our engineers. It does not replace them.
We use AI to move quickly through the parts of a build that used to take weeks. That is how a small, senior team ships work that would cost more and take longer at a traditional shop.
What we do not do is hand your project to a model and ship whatever comes back.
Senior review on everything
A person who understands the business problem signs off on what ships. No exceptions.
Tested like production
The same standards we hold for hand-written code apply to anything AI helped us build.
You own what we build
The code and systems we build for you are yours under your agreement with us. We do not lock you into us or into a single model.
Where we put AI to work.
When AI earns its place in how you operate, we build it in. These are the systems that pay for themselves.
- Voice agents that answer and book around the clock
- Document processing that ends the rekeying
- Custom agents that do real work inside your tools
- Knowledge systems that answer from your own content
- Workflows that remove the manual handoffs
- Classification and routing that runs without a queue
Where we leave it out.
Using AI well means knowing where not to use it.
We do not put a model in the path of your money, your compliance, or your customers' trust without a person checking the work. We do not ship a chatbot for the sake of saying we shipped one. If a plain, deterministic system is the right answer, that is what we build.
That discipline is the point. The goal is software that works in real use, not a demo that looks impressive for a quarter.
The AI tools we use, and what for.
You should know when AI is involved in your work with us. Here is all of it.
Claude, by Anthropic
Most of our AI work. In our development pipeline it drafts plans, writes code and tests, and reviews changes before a senior engineer checks them. On our servers it turns call transcripts into action items, drafts emails and task notes for us to review, and checks how AI assistants describe a website in our free audits.
Fireflies
An AI note-taker that records and transcribes our calls so nothing falls through the cracks. Recordings and summaries stay with us; we do not send them to anyone. If you would rather a call was not recorded, tell us and we will leave it off.
Vapi
Runs Serena, the AI receptionist on our phone line. She tells every caller she is an AI, and she takes a message for a person when she cannot help.
OpenAI and Perplexity
Only in our free website audits, to see what their assistants say about a website. Nothing about our clients goes to them.
Your data stays yours.
Call transcripts and project notes are sent to Claude through Anthropic's business API. Your production data, copies of your database, member and donor records, and passwords never are. When we need data to build against, we use a local copy with personal and sensitive information removed.
Anthropic does not train its models on what we send through its business API, and training is turned off on our own Claude account. We build on your infrastructure and your accounts wherever we can, and we never pool your data with another client's.
Want to know where AI would pay off for you?
Tell us about the work. We will tell you where AI would earn its keep, and where it would not.